Novotel Mexico City World Trade Center

We were 3 and they immediately send us extra towels, water . It is a very nice comfortable hotel with gym, restaurant,in a great location for turistic activities. It is my fourth time there. Always a good experience. We did the check out and they took care of.our bags before we return to pick them up before going to the airport.

Very modern rooms, bathroom fixtures, lighting in room, sinks, cupboards were all very nice and felt new. Room was cleaned everyday. Great location in the city with easy walking to shopping, restaurants, convenience stores, etc. The gym was excellent, really sleek looking and great to have the yoga mats and water refill station. Elevators also worked very well. Food that I tried for room service was good too and good value.

Location was really good, for either a conference at the WTC or an event. Convenient location for public transportation. The room was really good, with good materials and noise isolation. Also, I liked the decor.

The location was great. The staff was wonderful. The beds were comfortable.

The staff was amazing, if you're going to the WTC is perfect. They let us keep the car park before the check in and after the check out. Definitely I'll come back next year or if another event happens before.